Terms & Conditions

These Terms & Conditions govern your use of the SustainableEnergyGuide website. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please discontinue use of the website.

SustainableEnergyGuide provides solar energy solutions and EPC services, including consultation, system design, procurement, installation, commissioning and ongoing support for residential, commercial, office, industrial, institutional and agricultural properties.

Service descriptions on this website are general in nature. The scope of any specific project is defined only in a written proposal or agreement issued to you.

Content on this website, including blog articles and service descriptions, is provided for general information only. It does not constitute engineering, financial, legal or regulatory advice for your specific site.

While we aim to keep information accurate and current, we make no warranty that all content is complete, error-free or applicable to your circumstances.

Submitting an enquiry form does not create a contract or commit either party to a project. It is a request for us to contact you and discuss possible solar solutions.

Any indicative guidance shared during an initial discussion is subject to a formal site assessment and written proposal.

Pricing, timelines and generation estimates are provided only in written proposals and are based on the site information available at that time. They may change if site conditions, requirements, component availability or applicable regulations change.

Solar generation estimates are projections based on site and weather assumptions and are not guarantees of actual output.

You agree to provide accurate information about your property, electrical setup and consumption, and to ensure that anyone submitting information on behalf of an organisation is authorised to do so.

Where a project proceeds, you are responsible for providing safe site access and for any approvals or permissions that fall to the property owner under the agreed scope.

You agree not to use this website for any unlawful purpose, to submit false or misleading information, to attempt to gain unauthorised access to our systems, or to interfere with the operation or security of the website.

All content on this website, including text, graphics, layout, logos and images, is owned by or licensed to SustainableEnergyGuide and is protected by applicable intellectual property laws. You may not reproduce, distribute or republish our content without prior written permission.

Newsletter emails are sent only to addresses that have been submitted through our newsletter form. You may unsubscribe at any time using the Unsubscribe page or the link included in our emails.

This website may link to or embed third-party services, such as an embedded map. We are not responsible for the content, availability or practices of third-party services.

To the extent permitted by law, SustainableEnergyGuide is not liable for any indirect, incidental or consequential loss arising from your use of this website or reliance on its general information. Project-specific obligations and liabilities are governed by the written agreement for that project.

We aim to keep this website available and functional but do not guarantee uninterrupted access. We may modify, suspend or discontinue any part of the website at any time.

We may update these Terms & Conditions from time to time. Continued use of the website after an update constitutes acceptance of the revised terms.

These terms are governed by the laws applicable at our place of business, and any dispute relating to this website will be subject to the jurisdiction of the competent courts there.